Privacy Policy

Last updated: 07 December 2025

This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You access or use the Delfed website, mobile applications (including the Android app on Google Play Store), and related Services. It also explains Your privacy rights and how applicable laws protect You.

We use Your Personal Data to provide, maintain, and improve the Services. By using the Website, App, or any related Services, You consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with the first letter capitalized have meanings defined under the conditions below. These definitions apply equally whether used in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account refers to a unique account created for You to access our Services or parts thereof.

• Company (referred to as "the Company", "We", "Us", or "Our") refers to Delfed, headquartered in Chennai, India.

• Cookies are small text files placed on Your device by a website, used to store information about Your browsing behavior, preferences, and other functions to enhance Your experience.

• Country refers to Tamil Nadu, India.

• Device means any device capable of accessing the Service, including computers, smartphones, and tablets.

• Personal Data is any information relating to an identified or identifiable individual.

• Service refers collectively to the Website, App, and all related features, tools, and services provided by Delfed.

• Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals providing or assisting in the Service.

• Third-party Social Media Service refers to any external website or social network through which a User can log in or create an account to use the Service.

• Usage Data refers to data collected automatically from Your use of the Service or the Service infrastructure, such as visit duration, pages viewed, and navigation patterns.

• Website refers to Delfed, accessible at https://delfed.com.

• You refers to the individual using or accessing the Service, or the company or legal entity on whose behalf such individual is using the Service.

Collecting, Using, and Securing Your Personal Data

Types of Data Collected

Personal Data

When using Our Services, including the Website and App, We may require You to provide certain personally identifiable information that can be used to contact, identify, or authenticate You. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Billing address, State, Province, ZIP/Postal code, City
• Payment and transaction details
• Usage Data and activity history on the Service
• Other data necessary for account verification, content access, and personalized experiences

Usage Data

Usage Data is collected automatically when You access or use the Service. This includes:

• Your Device's IP address, browser type, and browser version
• Pages visited, duration of visits, and navigation paths
• Device identifiers, operating system, and mobile device information
• Diagnostic, analytics, and performance data

Such data enables Us to monitor, analyze, and optimize the Service, enhance security, and deliver personalized content and functionality.

Tracking Technologies and Cookies

We use Cookies, Web Beacons, and similar tracking technologies to monitor activity, improve user experience, analyze trends, and secure our Services. These may include:

• Cookies: Small text files placed on Your device to store preferences, authentication tokens, and usage patterns.
• Flash Cookies: Local stored objects used for retaining user preferences across sessions.
• Web Beacons: Pixel tags used to track user interactions with our Service and communications.

Cookies can be Session (deleted after browser closes) or Persistent (remain on device). We use both for:

• Essential Cookies: Required for authentication, account security, and Service functionality.
• Preferences Cookies: To remember language, login, and display settings for personalized experiences.
• Analytics Cookies: To monitor usage, performance, and Service optimization.
• Marketing Cookies: To deliver relevant offers, promotions, and content across channels.

Use of Personal Data

We may use Your Personal Data to:

• Provide, maintain, and enhance Our Services, including AI-generated content and analytics tools.
• Manage Your account and verify identity for security purposes.
• Process payments and transaction details securely and in accordance with applicable laws.
• Communicate with You regarding updates, promotions, or Service-related notices.
• Analyze user behavior, improve content, personalize experiences, and optimize Service performance.
• Comply with legal obligations, enforce Our policies, and protect the rights and safety of Users.
• Facilitate business transfers, mergers, acquisitions, or asset sales, including data transfers under secure conditions.

Sharing of Personal Data

We may share Your data in the following circumstances:

• With Service Providers for operational, analytical, or customer support purposes.
• With business partners or affiliates for promotions, collaborations, or joint services.
• In connection with mergers, acquisitions, or business transfers.
• When legally required by law enforcement, government authorities, or to protect rights, property, or safety.
• With Your consent for any other purposes.

Retention and Security of Data

We retain Personal Data only as long as necessary for the purposes outlined, including legal compliance, dispute resolution, and contract enforcement. Usage Data may be retained temporarily for internal analysis, security, and Service improvement.

We implement robust technical and organizational measures to protect Your Personal Data, including encryption, secure storage, and access restrictions. However, no system is completely secure, and We cannot guarantee absolute protection.

Payments and Transactions

All payment information provided is processed securely through authorized payment gateways. We do not store full credit/debit card details on Our servers. All financial transactions are encrypted and comply with applicable payment security standards. You authorize Us to process payments for Services you subscribe to, including recurring payments where applicable.

Children’s Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. Parents or guardians should contact Us if they believe We have inadvertently collected such data. Consent from a parent may be required in certain jurisdictions before processing children's information.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of these sites. You are encouraged to review the privacy policies of any third-party websites you visit.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with an updated “Last Updated” date, and where appropriate, notifications will be sent via email or Service notifications.

Contact Us

For questions regarding this Privacy Policy, data usage, or payment concerns, please contact:

• Email: support@delfed.com